1. Overview
Every product at Rusikaa Creative is made to order. There are two ways to get your order: pick it up from our shop, or ask us about delivery. We agree the details with you on WhatsApp before you approve the order.
2. Pickup from the shop
Collect your order from Rusikaa Creative, Near EGL Chowk, Sarjamda, Jamshedpur, Jharkhand. We message you on WhatsApp when it is ready. Please bring your name and order details when you come. Directions are on our Contact page. [Add shop opening days and hours]
3. Delivery
Delivery is available on request. Ask us on WhatsApp whether we can deliver to your address. Delivery charges, if any, and the delivery method are told to you together with the price, so there are no surprises. [Add the areas you deliver to and your delivery charges or free-delivery rule]
This website does not take online payments, and delivery is arranged and confirmed with you on WhatsApp.
4. How long it takes
We start making your order once you have approved the design and the payment terms have been agreed. How long it takes depends on the item, the quantity and the design. We give you an estimated ready date along with the price, before you approve the order.
Wedding seasons, festivals and exam time can be busy, so please order early and tell us the date you need it by.
5. Estimates are not guarantees
Ready dates are our best estimates. If something delays your order, we will tell you as soon as we know, and we will agree a new date with you.
6. Check your order
Please check your order when you collect or receive it. If you find a problem, message us on WhatsApp with a photo. [Add how many days after pickup or delivery customers can report a problem] Our Terms & Conditions explain what happens if the mistake is ours.
7. Correct address and phone number
For delivery, please give a complete address and a phone number that works. We cannot be responsible for delays caused by incorrect or incomplete details.
8. Delivery outside Jamshedpur
If you are outside Jamshedpur, message us and we will tell you whether we can send your order. [Add whether you ship outside Jamshedpur, and how]
9. Contact us
- Rusikaa Creative, Near EGL Chowk, Sarjamda, Jamshedpur, Jharkhand, India
- Phone / WhatsApp: 70335 60221
- Contact page